NAPT PDS COURSES
702 - Personal Skills for Managers
702 - Personal Skills for Managers:
A four-hour workshop designed to give a manager or an individual working towards a management position the personal skills necessary to be successful in a leadership position. Professional demeanor, email and phone etiquette will be discussed as well as the importance of setting a positive tone and handling negative or difficult people. Learn how to handle conflict successfully. Time management and personal work habits that will improve managers' efficiency and effectiveness will be outlined. Beverage break provided.
189 Wolf Rd, Albany, NY 12205
Phone: (518) 458-8444
Cancellations must be received in writing prior to July 1, 2019 (no phone cancellations will be accepted). Refunds can be made ONLY on cancellations received before 7/1/19. NO Refunds will be made after that date. ---> NO-SHOWS will be billed and expected to honor their invoices.
NYAPT1764 Route 9P.O. Box 356Clifton Park,NY 12065